RMA

The Return Material Authorization Procedure simplifies the way we collaborate with you, speeds up and increases our service level. The response time from our Service Department is maximum 24 hours from the moment of product reception at Tornado.

All product returns will follow the the Return Material Authorization Procedure instructions, with respect to the terms and conditions. You can apply online for a RMA Number by filling the form here. For any questions or details  you can contact us at  rma@tornado.ro or 021.2067777